Client Support

Live Support Center App

Using the SynergiTech HELP Center* application installed on your device is the best way to submit most support requests.

Submitting tickets through our portal streamlines the support process, meaning faster response, troubleshoot and resolution times for you!

Call Your Local Team

When you need help now, call your local help desk team. Your service coordinator will document and assign your ticket based on its urgency.

This the best option for emergencies.

North Carolina: 704.412.4176
South Carolina: 704.412.4176

Email Help Desk Directly

You may also request support via email*. Emails sent from your company's domain to this address will route directly to your support team.

For security reasons, our support email address is not posted online. Please reach out to your tech team or supervisor for this information.

* Tickets submitted after-hours or weekends will be handled the next business day. If it is an emergency please call to request support.

Request Support

We strongly encourage you to request support through one of the ways listed above. However, if you are unable to access these methods, you can also fill out this form to request support. 

Please note, requests sent through the above methods will have much faster response times than requests submitted through this form.

If this is an emergency, please call your local team.